What You Should Know:
– Kyruus, a provider search and scheduling solutions for healthcare organizations, and Upfront, preeminent patient communication and engagement platform, today announced a new partnership to help healthcare organizations drive patient acquisition, activation, and retention.
– The combination of both platforms allows healthcare organizations to create better digital experiences for their patients using Kyruus’ powerful provider search, match, and scheduling capabilities coupled with continued engagement through Upfront’s personalized, omnichannel communication streams.
End-to-End Patient Acquisition & Retention Strategies
Kyruus and Upfront’s collaboration will benefit healthcare organizations and patients alike, helping connect people with the care they need and ultimately closing gaps in care. Healthcare organizations will be able to create end-to-end patient acquisition and retention strategies, leveraging the Kyruus ProviderMatchⓇ platform to enable consumers to find and schedule all types of care within a single experience, and then utilizing Upfront’s customized microsites, landing pages, and SMS messages to further activate patients before, after, and between visits. The combined offering will connect people with the right care the first time while also reducing no-show rates and encouraging access to key preventative services on a regular basis.
“Engaging patients to ensure they receive necessary care on a regular basis is critical to ensuring the health and wellbeing of the communities we serve,” said Dr. Nick Patel, Chief Digital Officer at Prisma, a joint customer of Kyruus and Upfront. “The ability to guide patients to the right care with Kyruus’ ProviderMatch for Consumers coupled with Upfront’s communications platform allows us to keep patients engaged and provide a personalized experience that increases satisfaction and enhances retention simultaneously.”