What You Should Know:
– Today, Teladoc Health announced the expanded capabilities available to Primary360 users to remove barriers to access and offer comprehensive primary care that meets people where they are.
– Primary360 members will now receive health plan in-network referrals and care coordination support; free, same-day medication delivery from Capsule, the leading national digital pharmacy; and in-home, on-demand phlebotomy with Scarlet Health.
Reducing Barriers to Medication Adherence
Data has shown that approximately 50% of consumers fail to pick up their prescriptions. By offering convenient, free, at-home delivery through Capsule, the nation’s leading digital pharmacy, Teladoc Health is reducing a known barrier to medication adherence by making it easier than ever for customers to get, manage, and stay on their medications. “The Primary360 model is how healthcare should be – every customer should feel looked after by the healthcare system, and accessing what they need should be this comprehensive and easy,” said Capsule Founder and CEO Eric Kinariwala. “We’re excited to bring Capsule to customers across Teladoc Health’s comprehensive whole person telehealth suite, including Primary360. By harnessing both Capsule and Teladoc Health’s proprietary technology platforms, customers will have access to the best, most seamless healthcare experience – receiving care when and where they need it.”
Large-scale health plans are embracing a virtual-first care model. Priority Health, a nationally recognized nonprofit health benefits company focused on improving the health and lives of one million members across Michigan, has announced incorporating Primary360 and the whole person suite of telehealth, mental health and chronic condition support as the cornerstone of their new virtual benefit design to offer to fully funded commercial clients and members.